Delete your account

Last updated: 18 Oct 2026

You can delete your MB Global Logistics account at any time.

In the app

1. Open the MB Global Logistics app and sign in.
2. Go to Profile and tap Delete my account.
3. Confirm. You are signed out on every phone.

Without the app

Contact us from the mobile number on your account and ask us to delete it. We will do so within 7 days.

What is deleted

• Your app login and the link between your mobile number and the app.
• The phones registered for app notifications.
• Your email address and language preference.

What we keep, and why

• Shipments and payments you were part of, with names, phone numbers and addresses on them. The other party, accounting and tax laws need these. They are kept only as long as those laws require.
• Proof-of-delivery photos. Full-size photos are deleted 90 days after they are taken anyway.
• If you still owe money on a shipment, that balance stays on record.

Our office can still send SMS about shipments that are on their way to you. If you sign up again with the same number, your client or shipper code is linked to your new login.